Most people said they would like a single number to access all public services. Voice recognition and self-service are popular too, with people saying they had used these for voter registration, general bill enquiries and checking holiday rubbish collection times.
Maybe one of the largest areas of evolution in the security market today relates to tools that perform threat detection in real-time? Looking forward, the application of big data toolsets will prove increasingly important in helping firms to handle vast volumes of data generated by security monitoring.
At the start they were asked how they felt about the UK economy. The answer was a mixed bag with well over half the audience thinking it was somewhere between “bleak” and “ready for improvement”. But by the end of the session the mood was noticeably up beat with two thirds considering the UK economy “had potential” or was even “warming up”!
With the Public Services Network (PSN) an increasingly hot topic as public and private sector organisations work hard to help make the first wave of connections a success, we thought it was a good time to host a Q&A session for anyone looking to find out more.
Organisations will love its rapid deployment and low cost, especially those used to high-performance contact centres. The product is a great choice to offer to middle market businesses and those who will eventually require advanced multimedia or smart mobile capability.
We know we’re pushing the boundaries in cloud. In fact, we’ve just announced that we’re to push into cloud worldwide by launching BT Cloud Compute — a service that allows CIOs far greater control when it comes to designing, building, buying and operating a cloud solution tailored to their specific needs.
Nicola Sturgeon, the Deputy First Minster, spoke to the assembled CEOs and senior officers about their role in transforming local government, and made great pains to point out that health and local government need to be joined up and work together to introduce and increase efficiency in the public sector. Sharing resources and services is the way to go.
For most businesses the current approach to BYOD appears to focus around the need for security which I agree needs to be applied in the measures appropriate to their tolerance to risk, but as more and more start laying the bricks, how many realise they are laying the foundations for something much greater?
According to the Payments Council the current “best time” achieved by account holders to successfully switch to another bank is 18 days and it can take as long as 30. And this isn’t just in the UK. Mystery shoppers taking part in a survey carried out across the 27 states of the EU last year found trying to change banks is a very tricky business indeed.