I think the coffee is fine. It is nice that you can make each person the type of coffee they prefer, and there is no carry over. If you like flavored coffee you can have it, and the next person can have regular coffee without lingering flavored coffee. I've also tried the dark hot chocolate which is quite nice, as is the spiced cider (nice at the holidays with a bit of rum). Very convenient.
After much research, I purchased this model after visiting a friend's house and hearing him rave about the machine. I've owned it for close to a year and really enjoy it. We have one at work too and we're happy with it. I agree with Chris, so-so coffee.