Help

    • How Hunch Works

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      What is Hunch?

      Hunch lets you make and discover recommendations that are based on your tastes. As of November 21, 2011 Hunch is part of eBay.link

      How accurate should I expect Hunch's results to be?

      Hunch's recommendations will become increasingly customized for you the more Hunch gets to know you. How does that happen? By your rating Hunch recommendations and also by your answering the 'Teach Hunch About You' questions which appear throughout the site.link

      What do the stars mean on Hunch?

      Red stars are Hunch's prediction of how well you will like something, for a result that you haven't rated yourself. Once you've rated something, it will show as a yellow star, and Hunch will use that input to make your subsequent recommendations smarter. The number of stars means: 1) Strongly dislike, 2) Dislike, 3) Neutral, 4) Like, 5) Strongly like/favoritelink

      How do users contribute knowledge to Hunch?

      The easiest way to contribute is by rating recommendations made by people you follow (simply choose the number of stars you'd assign to each recommendation). This trains Hunch to be smarter for everyone. link

      What are Teach Hunch About You (THAY) questions?

      Often, seemingly unrelated questions are great in matching users and results. For example, did you know that Republicans are correlated with Fiji Water and Democrats are often seen drinking Evian? Hunch learns about these correlations by examining how the 'Teach Hunch About You' questions on the homepage correspond in aggregate to the recommendations which users prefer. link

      What should I do if none of the answers to a particular THAY question apply to me?

      Just click the "Skip this question" link at the bottom of the question, and the question will be disregarded when Hunch makes a recommendation.link

      When I tell Hunch something about me in response to a question, how is that information used?

      It's pretty simple: Hunch uses your answers to improve the accuracy of the recommendations given to you. Your answers are also used to group you with you other users who have answered questions in a similar way. We never expose your individual answers without your permission, and by default your answers are set to 'private' in your Hunch profile.link

      How can I control how the information I provide to Hunch is used?

      Hunch uses the answers you provide to give you accurate and customized recommendations on Hunch.com and on other sites that you authorize to use your 'Taste Profile'. To review or change which sites have access to your data, visit your account profile (click on your username at the top right of any page), click 'edit profile', and then go to the 'Applications' tab.link

      Can I share my 'Teach Hunch About You' answers with other Hunch users?

      Sure you can. Sharing 'Teach Hunch About You' answers is a fun way to show the world how you think about specific questions and issues. To make those answers visible to others in your user profile, click the "Display my Teach Hunch About You (THAY) answers" box within the "preferences" tab of your account profile. You may also choose to share THAY answers with specific external applications that you specifically authorize.link

      How can I delete or change a previously-answered Teach Hunch About You question?

      You can delete individual THAY answers by clicking the "x" adjacent to any answers shown at the bottom of your user profile. You can also change previously-answered questions by clicking on the link show next to your previous answer.link

      Why do I have to create an account to use most features of Hunch?

      Hunch works best when it learns about you over time. When you have an account, Hunch can get to know you, which improves the accuracy of its recommendations. The easiest way (we call it the "Fast Track") to create an account is by logging into Hunch using a Facebook or Twitter id.link

      How can I rate a recommendation if I don't have direct experience with the recommendation that's shown?

      Hunch uses a star rating system to predict how well you will like each recommendation. If you have direct experience with the proposed recommendation (maybe you own it, or have used it), that's great. But even if you don't, your impression of the recommendation based on what you know about it provides valuable feedback. If you just don't feel like you have enough to go on to say one way or another, just don't rate the item.link

      What does it mean to follow someone?

      Following is a way to watch the activities of someone of interest to you. When you follow someone, their contributions will be shown on your activity feed. You can follow someone by clicking the "Follow" link on the top right of any user's profile page. Click the same link again to stop following the user. You can get an overview of who you're following and who is following you by going to your account profile.link

      I think I found a bug with the site. How can I report it?

      We appreciate your help finding mistakes! You can post these in our bug topic in the Hunch forum, here: Bug Reportslink

      What does it mean to be followed?

      When someone follows you, your contributions will be shown on their activity feed. You can get an overview of who you're following and who is following you by going to your account profile.link

      Is there a mobile version of Hunch?

      Hunch Mobile is available for the iPhone in the US. You can get it here. Very soon we'll release a mobile version which will work with any phone operating system.link

      Does Hunch have an API?

      Yes, Hunch has an API and offers self-service use for non-commercial applications. See the API's extensive documentation. Following our acquisition by eBay, we are no longer supporting commercial use of the API and are also not entering into new business development partnerships with external companies.link

      What happens when I recommend something that's already in my feed?

      You see things in your feed that are recommended by people you follow. If you then click 'recommend' for one of those items, it will in turn be 'pushed' to the recommendation feeds of the people who follow you. Twitter users may recognize this feature as analogous to a 'retweet'.link

      How do I save something in my recommendation feed to check out later?

      Simply click 'Save' next to any item in your feed. That will store it for you so that you can return to it later. You can see all items you've saved by clicking the 'saved for later' button underneath your profile picture on the left side of your feed.link

    • My Account and Profile

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      What do I do if I forgot my password?

      You can request a password reminder on the login page. You will need to have access to the original email you used when you created your account.link

      How do I change my email address?

      You can change your email address and manage other account settings by clicking the "Account Settings" tab in your user profile.link

      Can I change my answers to THAY questions?

      Yes. Just click on your original answer next to the question you want to change, in the list of remembered questions on your profile page.link

      What are tags?

      Tags are way to use individual words or phrases to let the world know what makes you tick. You can choose any tag you like (as long as it follows our common-sense community guidelines). Once two or more people use the same tag, you can click on the tag's name to see all users who have identified themselves with that tag.link

      How do I control which parts of my user profile can be seen by others?

      You can control which portions of your profile are public using the 'Preferences' tab in your user profile.link

      How do I delete my account?

      To cancel your Hunch account:
      * log into Hunch
      * Hover over your username at the top right of the screen and click 'settings'
      * click the 'account' tab
      * on the bottom left of the main area of the screen you'll see a link that says 'delete my account'
      * once your account is deleted it cannot be restored. Sorry to see you go!link

    • Hunch Inc.

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      Can I work at Hunch?

      Visit our job pages to review available openings.link

      How can I send specific feedback or suggestions about the site?

      Your feedback is incredibly helpful to us and we appreciate your taking the time to provide some. The best place to leave feedback is in the Hunch forums. Alternatively, you can send an email to feedback@hunch.com.link

      What's the 15-second history of Hunch?

      We began a small preview period in the fall of 2008, and we opened the site to the public on June 15, 2009. When we say 'We', we mean the team. On November 21, 2011 Hunch was acquired by eBay.link

    • Miscellaneous

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      If you come across content on Hunch which you feel violates a copyright, please let us know and we'll investigate. Our Copyright Guidelines provide instructions on how to submit a claim of copyright infringement.link

      Can I buy advertising on Hunch?

      Hunch does not offer advertising opportunities at this time.link

      Thanks, but we're just not into that.link

      How do I report offensive content on Hunch?

      Hunch's Community Guidelines outline no-no's when it comes to user-submitted contributions. It's mostly common sense. If you see something on the site that violates these guidelines or basic standards of decency, you can let us know by clicking the flag icon next to the item, and we'll investigate. If there's not a flag next to the item, you can still contact us to let us know your concern.link